"They sell defective items, only issue refund as credit to for other potentially defective products."
Ordered over a dozen ribbons on their site, several of them turned out to have an issue. They asked for video proof which I spent time on making, they still refused to issue partial refund back to my original payment (PayPal) instead only offered store credit. Now I'll have to waste more time filing a case through PayPal, totally disappointed, will not be dealing with this company again. It seems the ribbons they sell are pulls from older units because they had lint and hair on them and their quality control does not check the products they sell to ensure they are all in proper working condition. And for the amount of credit they offer to ship anything overseas to me wouldn't be worth spending on because the shipping alone is at least two fold. Buying more products with a possibility of having issues from them is a further risk I am not willing to take.
"They sell defective items, only issue refund as credit to for other potentially defective products."
Ordered over a dozen ribbons on their site, several of them turned out to have an issue. They asked for video proof which I spent time on making, they still refused to issue partial refund back to my original payment (PayPal) instead only offered store credit. Now I'll have to waste more time filing a case through PayPal, totally disappointed, will not be dealing with this company again. It seems the ribbons they sell are pulls from older units because they had lint and hair on them and their quality control does not check the products they sell to ensure they are all in proper working condition. And for the amount of credit they offer to ship anything overseas to me wouldn't be worth spending on because the shipping alone is at least two fold. Buying more products with a possibility of having issues from them is a further risk I am not willing to take.