My names Ashanti Fernandes, I recent came across this website when I struggling to since a maths problem, when it came to me seeing this results of the answer to my question the website says I’d have to create an account and try their free trial to see my solution, when I proceed to create my account and start my fee trial they charged me £0.80p so because of this I proceeded to cancel my subscription which for starters was way too long a process , I had to first email them and wait for a response then they sent me a link CLEARLY stating that my subscription would cancel after I completed the survey which I did all nonsense 22 questions of the survey on reasons why I wanted to cancel , I then received an email saying my subscription had been cancelled, but unfortunately yesterday, Wednesday 24th of May , they still took at £61.61 out my account in which I had to freeze my card and get into contact with them , they’re excuse was that I had to reply to their messages to confirm my subscription even though I went through ALL their steps and their terms never state that I need to reply to their subscription to cancel my subscription, when I mentioned that I’d involve authorities that’s when they offered to only give me 50% of money back , honestly I thinkbthos whole website is a scam and a bunch of fraudsters , will most definitely be taking this up with the bank and possibly even police if I don’t get ALL my money back
"Very bad company!!fraudsters"
My names Ashanti Fernandes, I recent came across this website when I struggling to since a maths problem, when it came to me seeing this results of the answer to my question the website says I’d have to create an account and try their free trial to see my solution, when I proceed to create my account and start my fee trial they charged me £0.80p so because of this I proceeded to cancel my subscription which for starters was way too long a process , I had to first email them and wait for a response then they sent me a link CLEARLY stating that my subscription would cancel after I completed the survey which I did all nonsense 22 questions of the survey on reasons why I wanted to cancel , I then received an email saying my subscription had been cancelled, but unfortunately yesterday, Wednesday 24th of May , they still took at £61.61 out my account in which I had to freeze my card and get into contact with them , they’re excuse was that I had to reply to their messages to confirm my subscription even though I went through ALL their steps and their terms never state that I need to reply to their subscription to cancel my subscription, when I mentioned that I’d involve authorities that’s when they offered to only give me 50% of money back , honestly I thinkbthos whole website is a scam and a bunch of fraudsters , will most definitely be taking this up with the bank and possibly even police if I don’t get ALL my money back