I opened an account with zmaxcoin, at the encouragement of the Whatsapp trading group "Cryptocurrency Financial Myths03" that stated zmaxcoin.com is safe because it has a MSB certificate, has offices in London and they provided documentation of such. I had several queries answered by zmaxcoin customer service before I deposited any funds including "Can I withdraw my funds at any time?". They answered yes. I deposited funds, then later attempted to withdraw the funds as a test of the veracity of the site. The funds were frozen by the site and 7 days later they have not answered any of my multiple messages although Telegram (their customer service platform) shows they received these messages and read them. It is not possible to communicate with others in the Whatsapp trading group because the administrator turned off all postings except by the administrator. The funds no longer show up in my account and have not been returned to Cashapp where they originated nor to a Trust Wallet address they received. Further review of the MSB number provided by the trading group revealed no company with either that MSB number or an office in London. The trading group administrator has been made aware of my inability to withdraw funds but has had no comment. zmaxcoin appears to be a scam. The group Cryptocurrency Financial Myths03 is highly suspect of being a scam for requiring use of a scam website in order to trade. The attached file is zcoinmax response to the query if crypto could be withdrawn at any time.
"Scam- funds stolen by platform"
I opened an account with zmaxcoin, at the encouragement of the Whatsapp trading group "Cryptocurrency Financial Myths03" that stated zmaxcoin.com is safe because it has a MSB certificate, has offices in London and they provided documentation of such. I had several queries answered by zmaxcoin customer service before I deposited any funds including "Can I withdraw my funds at any time?". They answered yes. I deposited funds, then later attempted to withdraw the funds as a test of the veracity of the site. The funds were frozen by the site and 7 days later they have not answered any of my multiple messages although Telegram (their customer service platform) shows they received these messages and read them. It is not possible to communicate with others in the Whatsapp trading group because the administrator turned off all postings except by the administrator. The funds no longer show up in my account and have not been returned to Cashapp where they originated nor to a Trust Wallet address they received. Further review of the MSB number provided by the trading group revealed no company with either that MSB number or an office in London. The trading group administrator has been made aware of my inability to withdraw funds but has had no comment. zmaxcoin appears to be a scam. The group Cryptocurrency Financial Myths03 is highly suspect of being a scam for requiring use of a scam website in order to trade. The attached file is zcoinmax response to the query if crypto could be withdrawn at any time.