Avoid, Avoid, Avoid these scammers at all costs. Bought Halloween costume one week before Halloween but the order didn't actually get shipped until Oct 30 FROM CHINA. Then they have the audacity to email me saying "We completely understand your excitement to receive your order—especially with Halloween just around the corner!" That's crazy Of course the costume arrived one week AFTER Halloween. Went ahead and email customer service to return since their website says "30 day return" policy. Oh of course I did not get a refund. Sent back and forth 10+ emails offering options to get 50% store credit or a 15% refund to my bank account despite that I replied in every single email I did not want these options and only wanted a full refund. Right, they WILL NEVER GIVE YOU A REFUND. RUN.
"Scammers"
Avoid, Avoid, Avoid these scammers at all costs. Bought Halloween costume one week before Halloween but the order didn't actually get shipped until Oct 30 FROM CHINA. Then they have the audacity to email me saying "We completely understand your excitement to receive your order—especially with Halloween just around the corner!" That's crazy Of course the costume arrived one week AFTER Halloween. Went ahead and email customer service to return since their website says "30 day return" policy. Oh of course I did not get a refund. Sent back and forth 10+ emails offering options to get 50% store credit or a 15% refund to my bank account despite that I replied in every single email I did not want these options and only wanted a full refund. Right, they WILL NEVER GIVE YOU A REFUND. RUN.