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Lazada handles all the processes associated with orders such as shipping, payment and returns. This allows merchants to focus on providing their goods and services to customers.
It is advisable that Lazada brings back the COD payment method in order to benefit their consumers. This will also help them to build strong customer relationships and trust.
Lazada is a multi-channel online marketplace in Southeast Asia. It sells consumer products across categories including fashion, beauty, and electronics. It also offers delivery and return services. It competes with other retailing platforms such as Amazon, eBay, and Tokopedia.
Buyers should always keep their personal details private. Even if buyers are known to you, they should not publicly share their phone number or other contact details on the platform. This is especially true during special events like the Chinese New Year, Lazada Birthday Campaign, and 11/12.
If you notice that a particular buyer is engaging in bogus feedback or has an unfair return rate, report them to the customer care team. Lazada has systems in place to weed out these bad buyers and help create a fruitful marketplace for all its sellers. They also have policies to protect buyers from scams. These include blocking buyers with a high cancellation or return rate. They may also blacklist buyers that violate the terms of service.
When signing up, it is important to familiarize yourself with Lazada’s seller policies and terms of service. These are essential to ensuring that you are complying with the site’s guidelines and protecting yourself from potential liabilities. It is also important to understand the types of products that you can sell on the platform.
Once a merchant has been approved, they can begin uploading their products to the Lazada website. However, they must keep in mind that each product listing needs to include a title and description. This information will help customers find their products more easily. In addition, it is important to update the inventory frequently.
It is also important to keep in mind that you should never communicate with a buyer outside of the Lazada app. This could lead to a scam and may result in your account being suspended. If you receive a suspicious request, contact the Lazada customer support team immediately. They will be able to investigate the matter and notify you if necessary.
If you are an international seller, there are a few things that you should keep in mind. One of the most important things to do is to ensure that your product listings are optimized for keywords. This way, you can increase your chances of ranking higher on Lazada’s search results page.
Additionally, you should always make sure that your product descriptions are clear and understandable. This will help your customers make a better buying decision and encourage them to return to your store again in the future.
Lastly, it is recommended that you avoid listing any products that are on the platform’s prohibited list. If you do so, Lazada will flag your account and may suspend it immediately. This is because they want to maintain a healthy marketplace that is safe for buyers and sellers alike.
Lazada is one of the top marketplaces in Southeast Asia with presence in Malaysia, Indonesia, Philippines, Thailand, and Singapore. Its zero-commission model has made it a preferred platform for sellers and buyers alike. Lazada is using Alibaba Cloud’s CDN and Apsara Live to improve omnichannel capabilities.
Keywords play a very crucial role in increasing product visibility on Lazada. Ensure that you are using the right keywords for your product catalogs. For this, you can use tools like LSI graph, Google Keywords, and SemRush.
To avoid a loss of sales, it is important to know how to manage inventory. With our Lazada integration for WooCommerce, you can automate the process of synchronizing order, inventory, and pricing at regular intervals. It also eliminates the need to manually update inventory across multiple Lazada stores. Moreover, we have features that allow you to map products from different categories in your store to a single category on Lazada. This will result in higher visibility and sales for your products.
