Retailmarket.net Reviews

Great improvement in response times from customer service. They helped me resolve an issue with a missing item promptly. The only reason for four stars is the initial mistake, but the quick resolution was appreciated.

After receiving the wrong color item, customer service was exceptional in how they handled the situation. A replacement was sent out immediately with a return label for the mistake, and they followed up to ensure everything was corrected.

Ordering process has become smoother and customer service more accessible. They handled my last issue professionally but could improve their loyalty program to better reward repeat customers.

I was pleasantly surprised when they reached out to confirm the specifications of my custom order. It arrived perfectly executed, and their follow-up to ensure satisfaction was beyond what I've experienced elsewhere.

Delighted with the proactive customer care. They noticed a billing error before I did and corrected it immediately, informing me about the issue and the resolution. It’s reassuring to see such attention to detail.

I was impressed by the immediate action taken when I reported a defective product. A new item was sent out the next day with express shipping, and they made sure to check in with me after it arrived. Fantastic service!

Significant improvement in the shopping experience. The customer service was friendly and efficient. I’m subtracting one star because the website still needs a user-friendly overhaul, but overall, much better.

After a previous bad experience, I was hesitant to order again. I was pleasantly surprised when they reached out to apologize and offered a discount. The new order was flawless and arrived early!

Major improvements in handling customer inquiries. My recent concern was addressed in a timely manner. Deducting one star for the still somewhat clunky checkout process.