9 total
Romania "Excellent Customer Service"
The standout feature is the exceptional customer service. In the rare event of any issues, a simple message is all it takes to resolve them promptly. Be it a delayed deposit or login difficulties, their team is quick to assist, even going as far as arranging Zoom calls for immediate support.
Date of experience: March 03, 2023
Bangladesh "Regular Platform Upgrades Reflect Latest Technology"
This broker frequently implements technology upgrades to ensure their platforms stay cutting-edge. They add new features and trading tools to give clients an optimal trading experience. I appreciate that they regularly improve their technology to incorporate the latest advancements. Their commitment to upgrading keeps me on a superior trading platform.
Date of experience: March 31, 2023
Australia "The support is nice"
That being said, I have yet to try withdrawing funds to a bank account. I have come across reviews from others mentioning difficulties or delays in bank withdrawals. Once I have the opportunity to withdraw to a bank account, I will update my review accordingly.
Date of experience: March 13, 2023
Romania "True ecn broker"
There is no manipulation on this platform, but there is room for improvement in terms of deposit and withdrawal options. It would also be beneficial if they offered bonuses to encourage deposits. The customer service provided is friendly and helpful.
Date of experience: March 09, 2023
Romania "I recently experienced an inconvenience"
I recently experienced an inconvenience on this trading platform whereby it would frequently freeze. This was the first problem I encountered while using the platform, despite being a retail trader on it for several years. However, I reached out to the support team and spoke with Angus, and I must say that they were prompt in addressing the issue to my satisfaction. The communication was excellent, and their assistance was quite helpful.
Date of experience: February 11, 2023
Romania "My review"
I have been using this trading platform for at least a year without encountering any problems. The spreads on their raw account are narrow, and the commission fees are reasonable.
Date of experience: April 04, 2023
Canada "In my opinion"
The low latency and competitive spreads of their CFDs are truly unbeatable.
Date of experience: January 12, 2023
Romania "Great Trading Experience"
This platform offers user-friendly tools and excellent customer support, making trading a breeze.
Date of experience: November 09, 2022
United States "I appreciate"
I appreciate the competitive spreads offered, which have contributed to my positive trading experience
Date of experience: February 01, 2023
The Rank of the website you are interested in is:
91.08 Trustworthy. Positive. Valid.The rank is based on a 1-100 scale, with 100 being the most reputable.
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It seems like your company places a strong emphasis on real human interaction and has a global presence. The management's commitment to visiting over 120 cities worldwide to connect with clients and partners suggests a dedication to building relationships through face-to-face interactions.
Hosting seminars around the world to educate traders reflects a proactive approach to customer engagement, providing valuable knowledge to clients to help them make better trading decisions. The focus on customer service and outstanding support is highlighted, and the positive response from traders is evident in the high level of client retention.
